Haven House Annual Report FY24

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ANNUAL REPORT

2023-2024

--- At Haven House Services, we respect everyone who comes to us for help - and many are working toward a fresh

start in life. So while their stories are true, youth names and images may have been changed to protect their privacy.

OUR MISSION: To help youth be safe, supported, and successful

MEET MATEO

Earlier this year, 16 year-old Mateo came Haven House Services’ Wrenn House youth shelter because his

family did not have housing. When he first arrived, he was extremely shy, quiet, and reserved. He

struggled to engage with staff and with the other youth staying at the shelter. Our clinical and non-clinical

staff worked hard to build trust with Mateo, and after a few days he started to open up.

Over the course of the next few weeks, Mateo allowed staff to see more and more of his personality. Staff

were able to work with Mateo’s family to find a safe, stable home for Mateo with a relative out of state.

Mateo left Wrenn House a much more self-assured and confident young man. We feel privileged to be

part of his journey.

21.0%

18-24

years old

34.7%

16-17

years old

29.6%

14-15

years old

14.4%

11-13

years old

0.3%

6-10

years old

4.0%

Multiracial

0.9%

Other/

Unknown

0.8%

Asian

0.2%

Native

American

54.8%

Black or

African

American

24.7%

Hispanic

or Latino

14.6%

White

identified

as female

1.3%

identified as

transgender

or non-binary

33.2%

65.5%

identified

as male

WHO WE HELP

Our Impact

HOW WE HELP

YOUTH SERVED BY PROGRAM

CHANGING FUTURES

Our youth come to us for a number of reasons.

Some of the most common challenges our

youth are facing include:

Homelessness

Immediate crisis

Mental health issues

History of trauma, abuse, and/or neglect

Unsafe and/or unhealthy living environment

At-risk behavior and activities

Court involvement

Difficulties at school or at home

of youth were prevented from or

decreased their involvement in

the court system

98%

of youth had an increase in the safety,

stability and supportiveness of their

home/living environment

85%

of youth improved their school

performance

84%

of youth increased their

independent living success/skills

97%

85-90%

of youth served live

in poverty or low-

income households

“Haven House was exactly what my son needed. For a while early on, I wasn’t sure [graduating

high school] would happen, but I knew it could, and Haven House made it possible.” -- Caregiver

In FY24, Haven House served 1,519 youth in 10 programs,

a 25% increase over FY23 and the most youth served in a

single year to date in our 51-year history.

Street Outreach

482

Juvenile

Assessment Team

434

Restitution &

Community Service

178

Wrenn House

98

Second Round

81

Juvenile

Diversion Team

73

51

Multisystemic Therapy

44

Outpatient Therapy

44

Community

Alternatives Program

34

Transition in Place

# includes dependent children

Received Bank of

America Neighborhood

Builder Award

Celebrated 50th

anniversary

Launched Outpatient

Therapy Program

Answered 1,387

crisis calls

Served 106% more

youth in our Street

Outreach Program

2023-2024 HIGHLIGHTS

OUR CORE VALUES

Compassion | Commitment | Integrity | Respect | Accessibility | Diversity, Equity & Inclusion | Social Justice

Celebrating Our Volunteers

Over 900 Volunteers

8,758 Volunteer Hours

93 Volunteer Group Projects

Donor Impact

100% Board

Member Giving

683 New Donors

Haven House has “made me feel stronger and have confidence in myself.” -- Youth

FINANCIAL INFORMATION

2023-2024 Expenses

2023-2024 Revenue

Total Expenses:

$4,791,938

Total Revenue:

*Includes Capital Campaign donations

$5,228,087

$3,761,850

78.5%

Program

$2,916,111

55.8%

Government

$640,011

13.4%

Management

$648,360

12.4%

Program

$390,077

8.1%

Development

$1,499,597

28.7%

Contributions

$164,019

3.1%

Other

Haven House Services | 1008 Bullard Court, Raleigh, NC 27615

Office: 919.833.3312 | Fax: 919.833.3512

www.havenhousenc.org havenhouseservices

June 2, 2024

64 teams

More than

$81,500

raised

2023 HALL OF

CHAMPIONS

INDUCTEES

2023-2024 EVENTS

Congratulations to our newest Haven

House Hall of Champions inductees:

The Junior League of Raleigh, Poyner

Spruill LLP, & F3 Raleigh/Carpex.

Thank you for your incredible

dedication to helping youth in need!

THANK YOU TO OUR 2024 IMPACT PARTNERS!

A complete list of partners can be found on the next page

September 10, 2023

The Pavilion at the

Angus Barn

288 guests

Raised over

$221,000

Lanier McRee, Chair

Russell Carter, Vice Chair

Kim Keith, Secretary

Caroline Ives, Treasurer

Pete Alberse

Michael Bollini

Barry Cooper

Kim Freeman

Lennie Friedman

Michelle Zechmann, MPA, Chief Executive Officer

Patricia Cardoso, LCMHC, Chief Operating Officer

Jennifer Baker, Chief Financial Officer

Shannon Walters, Chief Development Officer

Hugh Harris

Carman Liuzzo

Nina Long

Corrie Piontak

Derrick Thompson

BOARD OF DIRECTORS

EXECUTIVE LEADERSHIP

This publication is based on the July 1, 2023 – June 30, 2024 fiscal year.

Our 2024 Impact Partners

1 2 3 4 5

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